General Terms and Conditions (GTC) with customer information
1. provider
The provider and contractual partner for the conclusion of contracts for services and/or contracts for the provision of digital content not on a physical data carrier is the company named below (hereinafter: “Provider”):
LEAD YOURSELF COACHING - FZCO,
IFZA Business Park, DDP Building A1, Dubai Silicon Oasis, Dubai, United Arab Emirates
Managing Director (CEO): Mr. Luca Attilo
E-Mail: [email protected]
Trading License (HR Number): 54132
Tax Registration Number: 10477522070000

2. definitions
Insofar as the terms “entrepreneur” and “consumer” are used, the following shall apply:
(1) An entrepreneur within the meaning of these GTC is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, is acting in the exercise of their commercial or independent professional activity.
(2) A consumer within the meaning of these GTC is any natural person who enters into a legal transaction for purposes which are predominantly outside his trade, business or profession.
3 Offer and conclusion of contract
 

(1) The provider's offer is aimed at consumers and entrepreneurs.
(2) The provider offers various (online) courses for personal development that build on each other.
(3) Upon conclusion of the contract and payment of the agreed course fees, the customer shall receive access to an online member area in which the corresponding instructional videos with associated scripts of the booked product can be accessed.
(4) The details and the essential contractual content of the bookable courses are presented on the provider's website at the URL www.leady-family.com. These are also presented and explained in detail at any live events and/or webinars offered by the provider.
(5) The presentation of the respective products on the provider's website at the URL www.leady- family.com or at live events and/or webinars offered constitutes a binding offer by the provider to conclude a contract for the respective product presented and described.
(6) The contract is concluded when the customer accepts the offer by either
(a) registering on the provider's website at the URL www.leady-family.com and ordering the respective product for a fee,
(b) or by completing, signing and submitting a registration form for the selected product handed out at a live event or sent by e-mail as part of a webinar, by making a binding declaration of intent to register for the corresponding product for a fee.
(7) After conclusion of the contract, the customer shall receive a corresponding invoice for the ordered product within 72 hours.
(8) After receipt of payment by the provider, the customer will receive his access data for the online member area and the provider will activate the corresponding content for the customer there.
    
4 Products
(1) The customer can choose between different products: BASE CAMP, MOUNTAIN, SPHERES OF GOALS, SPHERES OF SELF, SPHERES OF UNITY, SPHERES OF WEALTH and various UNIVERSES.
(2) The customer can order the respective products as a subscription model or as a lump sum (as a one-off payment or in various installment payment models).
(3) The “Carte Blanche” offer will be offered as a limited-time promotion at the live events on 08.03.2025, 11.03.2025, as part of an ONLINE LIVE EVENT on 16.03.2025 and between 14.03 - 16.03.2025 as part of a training offer. After this date, the “Carte Blanche” offer will be removed from the provider's program and will no longer be available. When purchasing the “Carte Blanche”, the customer receives lifelong access to all products mentioned in Section 4 (1).

5 Contract term, notice period
(1) If the customer chooses the subscription model, the contract is concluded for an indefinite period. The customer may terminate the contract in text form at any time with a notice period of 1 month to the end of the respective month.
(2) If the customer chooses a one-off payment or a lump-sum payment in installments, a contract term of 1 year shall be deemed agreed. The contract can be terminated with a notice period of 1 month to the end of the agreed contract term. If the customer does not terminate the contract as a consumer, the contract is automatically extended for an indefinite period and can be terminated by the customer with a notice period of 1 month. If the customer does not terminate the contract as an entrepreneur, the contract is automatically extended by a further year and can be terminated by the customer with a notice period of 1 month to the end of the extended contract term.

6 Prices
The prices listed on the provider's website at the URL www.leady-family.com or stated at the live events or webinars for the products presented are, without exception, final prices and include VAT at the statutory rate.

7 Access to the online member area
(1) Access to the online member area is personal and cannot be transferred to third parties.
(2) The customer is obliged to keep the access data secret and not to make it accessible to third parties. If the customer is concerned that a third party may have obtained the access data or otherwise gained access to the customer's member account, the customer must notify the provider immediately.
(3) Offering teaching materials and teaching content for the respective courses to third parties is prohibited. The customer does not receive any ownership rights to these, but rather the right to use them within the framework of the course for his own personal development and exclusively for himself.
(4) If the provider becomes aware that a customer has made their access data available to a third party or offered it in any other way, the provider reserves the right to block the customer's access. The customer will be informed of this immediately by e-mail. In such a case, the provider expressly reserves the right to assert claims for damages (e.g. the assertion of a so-called fictitious license damage).
(5) The customer shall only receive his access data for the online member area after receipt of payment by the provider. If the customer defaults on his payment obligations (e.g. in the case of a subscription model with a monthly installment or in the case of an installment payment with an agreed installment), the provider reserves the right to immediately block the customer's access to the online member area until the customer has met his payment obligations (§ 320 para. 1 BGB). If a 12-month course program is automatically extended at the end of the agreed contract period, the above shall apply accordingly.

 8 Right of withdrawal for consumers

(1) Consumers have a statutory right of withdrawal - with the exception of contracts concluded in the business premises of the provider - about which separate instructions are provided.
(2) The following applies to contracts for the provision of services: If the customer has expressly consented to the provider commencing the provision of the service before the expiry of the withdrawal period, and if the provider has transmitted this consent on a durable medium in the case of a contract concluded off-premises, and if the customer has confirmed his knowledge that his right of withdrawal expires upon complete fulfillment of the contract by the provider, the customer's right of withdrawal expires upon complete provision of the service in accordance with Section 356 (5) BGB, insofar as he is entitled to such a right of withdrawal.(3) The following applies to contracts for the provision of digital content that is not on a physical data carrier: The right of revocation expires if the provider has begun to fulfill the contract, the customer has expressly agreed that the provider will begin to fulfill the contract before the expiry of the revocation period, the customer has confirmed his knowledge that his right of revocation expires by his consent with the beginning of the fulfillment of the contract, and the above has been recorded on the copy or in the confirmation of the contract and this has been made available to the customer.

9 Exclusion from the right of withdrawal
(1) Entrepreneurs have no right of withdrawal.
(2) A right of withdrawal is also excluded for contracts with consumers that are concluded in the business premises of the provider.
(3) Notwithstanding the aforementioned provisions, the Provider reserves the right to grant entrepreneurs a right of withdrawal in individual cases and/or for selected events.
10 Payment methods
(1) The customer can choose between the payment methods “direct debit”, “bank transfer” and “payment on account”.
(2) The provider's bank details will be made known to the customer after conclusion of the contract.
(3) In individual cases, the provider reserves the right to also offer payment via PayPal.

11 Affiliate program
(1) By concluding the service contract for the booked course, the customer simultaneously concludes an affiliate contract with the provider and thus becomes an affiliate partner of the provider.
(2) The affiliate partner shall receive a share of the revenue from the new customers it acquires in accordance with the following conditions.
(3) The following applies in principle:
(a) The Affiliate Partner shall only receive a share of sales on the sales of new customers that he has recruited, which originate from a product that the Affiliate Partner has also booked for himself. If the new customer books a product that the Affiliate Partner has not yet booked for himself, the Affiliate Partner shall not receive a share for this turnover.
(b) A further prerequisite for a share of sales for the Affiliate Partner is the receipt of payment from the respective new customer by the Provider.
(c) The Affiliate Partner is responsible for ensuring that the general legal requirements and obligations are met when participating in the affiliate program described here (e.g. business registration, payment of tax, etc.).
(4) For each new customer recruited, the affiliate partner receives a flat-rate share of 25% of the net product price (net product price: product price less the VAT contained therein) for the product that the new customer has booked and paid to the provider.

(5) If the new customer recruits a new customer for the provider in accordance with Section 11 (4), the affiliate partner (Section 11 (1)) shall receive 5% of the net product price.
(6) If the new customer in turn acquires a new customer for the provider in accordance with Clause 11 (5), the affiliate partner (Clause 11 (1)) shall receive 3% of the product price.

(7) Clause 11 (6) applies accordingly to the following 5 levels of a new recruitment.
(8) The credit for the Affiliate Partner in his online billing area shall be credited 14 days after the booking of the new customer recruited by him, provided that the payment has also been made by the new customer to the Provider within this period.
(9) The Affiliate Partner can request payment of any credit balance available to him in his online billing area on the 1st and 16th of each month. The payment shall be received by the Affiliate Partner within 7 banking days of the respective payment date. For the payout, the affiliate partner can determine the method (Paypal or bank transfer) by which the payout of his respective credit balance is to be made.

12. special regulation with entrepreneurs regarding the FernUSG
If, in the case of a contract concluded between the provider and an entrepreneur, the conditions for the applicability of the “Law for the Protection of Participants in Distance Learning” (FernUSG) are present, it shall be deemed agreed between the parties that the FernUSG shall apply to the respective contract. 

13 Payment in installments
(1) If payment by installments is agreed between the Provider and the Customer, this shall apply subject to timely payment of the agreed installments by the Customer.
(2) If the customer is more than 8 weeks in arrears with an installment and the provider has fulfilled its corresponding services and has sent a reminder for the outstanding installment(s) with a grace period of 2 weeks under threat of losing the deadline without success, the provider has the right to terminate the installment payment agreement without notice and to make the (remaining) total amount due immediately.

14 Statutory liability for defects
The statutory provisions on liability for defects shall apply.

15 Contract language, contract text storage
(1) The contract language is German.
(2) The text of the contract is not saved by the provider after the contract is concluded and is not accessible to the customer.

16 Applicable law, agreement on jurisdiction
(1) Contracts concluded with entrepreneurs are subject to the substantive law of the Federal Republic of Germany to the exclusion of the UN Convention on Contracts for the International Sale of Goods.
(2) In the event of disputes, the place of jurisdiction shall be deemed to be the district in which the provider has its registered office if the buyer is a merchant within the meaning of the German Commercial Code (HGB), a legal entity under public law or a special fund under public law.

17 Online dispute resolution
(1) The European Commission will continue to provide a platform for online dispute resolution (OS) until July 19, 2025 under the following link: https://ec.europa.eu/consumers/odr. This will be discontinued on July 20, 2025.
(2) For general consumer problems, the General Consumer Arbitration Board of the Zentrum für Schlichtung e. V. is generally responsible, which can be reached at https://www.verbraucher-schlichter.de or at the following address Straßburger Straße 8, 77694 Kehl am Rhein.
(3) The provider is neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.
Status: March 2025